These Terms of Service (“Terms”) govern your use of the services provided by Crystal Clear Pool & Spa. By contacting us, booking our services, or visiting our website, you agree to be bound by these Terms.

1. Services Offered
Crystal Clear Pool & Spa provides professional pool and spa cleaning, maintenance, and related services. Specific services, pricing, and schedules are discussed and agreed upon at the time of booking.

2. Appointment Scheduling & Cancellations
Appointments must be scheduled in advance.

• If you need to cancel or reschedule, please notify us at least 24 hours in advance.
• Missed appointments or last-minute cancellations may incur a service charge.

3. Payment Terms

• Payment is due at the time of service unless otherwise agreed upon.
• Accepted payment methods include cash, credit/debit card, and other methods as agreed.
• Late payments may be subject to additional fees.

4. Customer Responsibilities
To ensure safe and effective service, customers agree to:

• Provide clear access to the pool/spa area
• Keep pets secured during service visits
• Notify us of any hazards or conditions that may affect service delivery

5. Service Limitations

• We are not responsible for damages resulting from pre-existing conditions or equipment failures outside the scope of our services.
• Weather and safety conditions may affect service schedules. We will reschedule as needed for safety reasons.

6. Liability Disclaimer
Crystal Clear Pool & Spa is not liable for:

• Damages due to misuse or neglect of pool/spa equipment
• Incidental, indirect, or consequential damages arising from service interruptions or scheduling changes

7. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on our website or communicated directly to clients when applicable.

8. Contact Information
For questions regarding these Terms of Service, please contact:

Crystal Clear Pool & Spa
📞 (310) 745-4775
✉️ Gonzalez.ccps@gmail.com